Cancellation Policy: All Brow shaping and Brow Tinting appointments require a notice of 24 hours before cancellation. Failure to cancel with enough notice will result in a fee of $20.00. Brows by JoVanna reserves the right to cancel any appointments that do not arrive within the 15 minute grace period.
Non-refundable Deposit: All first visit Brow Shaping and Brow Tinting appointments require a $20.00 Non-refundable deposit to be made when scheduling online, in person, or by phone. Brows by JoVanna reserves the right to hold non refundable deposit as payment for cancellation fee. Any new client scheduling an appointment after late cancellation is still responsible for payment of a new non-refundable deposit at the time of scheduling. The remaining balance for service is due at the time of service. Clients have the option to prepay for their service when scheduling online or by phone.